Tenteleni know that you care about how your information is used and shared, and we appreciate you trusting that we will do so carefully and sensibly.
Tenteleni (or “We“) are committed to protecting and respecting your privacy.
For further information about our privacy practices, please contact our Executive Director by emailing firstname.lastname@example.org
WHO WE ARE
For the purpose of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation 2016/679 ("Data Protection Law") we are a "data controller".
This means that we are responsible for, and control the processing of, your personal information.
WHAT WE COLLECT
We collect information you provide, like your name, email address, and postal address in the following ways:
When you give them to us directly
This happens when you sign up to receive newsletters and emails from us on our website or at events; when you email us about applying for a grant; or when you complete a grant application online
When you we collect them as you navigate through our website
This includes your IP address, how much time you spend on the site, and what you like or view. Wherever possible we use anonymous information which does not identify individual visitors to our website.
WHY WE COLLECT AND WHAT WE DO WITH THE DATA
We collect this information to manage our grant application process. We will mainly use this information:
to process and make decisions on grant applications
to verify financial transactions
to comply with our legal obligations
to send you our newsletters and information on events
to ensure that content from our site is presented in the most effective manner for you
to notify you of changes to our policies
to keep a record of your relationship with the organisation
to administer the volunteering arrangement in case you volunteer with us
to process your data in connection with internal reporting and analysis
SENSITIVE PERSONAL INFORMATION
Data Protection Law recognises that some categories of personal information are more sensitive. Sensitive Personal Information can include information about a person’s health, race, ethnic origin, political opinions, sex life, sexual orientation or religious beliefs. We will not routinely collect this information.
As part of respecting the privacy of our website visitors, we do not use any cookies that collect personal information about you. By using and browsing the Tenteleni website you are giving consent for cookies to be used according to our policy. If you do not consent to cookies being used, you can block or restrict any of the cookies through your browser settings or refrain from using the website.
Third party cookies
STORAGE OF DATA AND DATA PROTECTION
When you give us your details, you agree to us recording them on our secure database and server. However, the transmission of information over the Internet is never completely secure so although we do our best to protect your personal information sent us to us online, we cannot guarantee the security of any information you submit to us via our website.
We also take appropriate measures to ensure that the information we receive is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. All access to our secure server is restricted only to authorised staff.
The personal information collected from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). By submitting your personal data, you agree to this transfer, storing and processing at a location outside the European Economic Area.
Where we use external websites/services to provide support services which require you to register, please consult those organisations' privacy policies.
HOW LONG WE KEEP YOUR DATA
Your data will not be kept for longer than necessary in relation to the purposes for which it was originally collected. We will keep your data for the periods set out below. These time periods, along with our data protection policy, are reviewed regularly and updated if necessary.
We will keep personal information for the following periods:
For 7 years from the end of your grant period
As a charity, we need to keep robust records around who we have given money to and why.
For 6 years plus the current year
As a charity, we need to keep robust financial records.
Volunteer application forms
For 3 years
If unsuccessful, 6 months after notifying the unsuccessful candidate. If successful 6 years after the volunteering ceases.
We are legally required to hold some personal information to fulfil statutory obligations.
You can withdraw your consent to us keeping your data at any time without needing to specify a reason. To withdraw your consent, please contact us using the details below.
If you ask us not to contact you, we will keep limited information about you to ensure we respect this.
MARKETING AND COMMUNICATIONS
We will only contact you about our work and how you can support Tenteleni by email, text message, post or phone if you have agreed for us to contact you in this manner.
You can update your choices or stop us sending you these communications at any time by contacting or clicking the unsubscribe link at the bottom of the relevant communication.
WHO HAS ACCESS TO YOUR DATA
All information provided voluntarily is used exclusively by Tenteleni; we do not sell, trade or transfer our data to any third parties unless express consent is given and we do not sell any information about your web browsing activity.
We may disclose your information if required to do so by law (for example, to comply with applicable laws, regulations and codes of practice or in response to a valid request from a competent authority); in connection with any legal proceedings or prospective legal proceedings; or in order to establish, exercise or defend our legal rights.
You have a right to access and control your information and ask us to stop processing your personal data. We will respond to requests for information and, where applicable, will correct, amend, or delete your personal information. If you wish to exercise any of these rights or make a complaint, you can do so by contacting the Executive Director on email@example.com.
In order to correct, amend or delete any of your personal information, we will need to carry out checks to make sure you are who you say you are.
It is sometimes not possible for us to delete all of the information we have on you. If you ask for us to delete your data we will let you know if it has not been possible to delete everything we hold on you.
Alternatively you can make a complaint to the data protection supervisory authority, the Information Commissioner’s Office, at ico.org.uk.